A managed connectivity serviuce is exactly what it sounds like: a partner who handles the work of connecting, monitoring, and supporting your IoT devices so your team doesn’t have to.
For most industries, IoT connectivity involves a lot of moving parts. Carrier contracts. Hardware sourcing. Data plan management. Device monitoring. Troubleshooting when something goes offline at the worst possible time. A managed connectivity provider takes ownership of those pieces so you can focus on your business priorities.
OptConnect has been doing this very thing since 2009. Today, our team of more than 200 dedicated professionals supports customers across all major US carriers (Verizon, AT&T, and T-Mobile) with a global network that includes Vodafone, KPN, Rogers, Bell, Telus, Orange, Clario, Movistar, and many others.
Did you know? According to a Cisco survey of nearly 1,000 businesses and IT leaders, nearly 75% of IoT projects fail to reach development, and most of these failures come down to hardware and connectivity complexity. Getting the right managed connectivity partner in place from the start is one of the most effective ways to avoid joining that statistic.
Your devices connect through Verizon, AT&T, T-Mobile, and OptConnect's global carrier network under a single contract. When one carrier has an issue, your devices don't go down with it. They shift to the strongest available signal automatically. In every way that matters, you're covered!
Everything ships pre-provisioned and pre-tested. OptConnect builds its own cellular hardware (neo2, mylo2, max aware, and others) and it sources and stages best-in-class routers from manufacturers like Ericsson, Teltonika, and InHand. Everything arrives ready to deploy.
Two thirds of the world is covered by water. The other third is covered by OptConnect. Our carrier partnerships span North America, Europe, Latin America, and beyond. That means your devices stay connected no matter where they're deployed. And we vow to keep it that way.
At OptConnect, every connection runs on a secure, private network rather than the public internet. OptConnect protects your device data, isolates your devices from public network threats, and keeps your compliance requirements intact. We're also ISO certified.
When something goes wrong, you're not calling a carrier's general support line. You're reaching OptConnect, a team that knows your account, your hardware, and your setup. There's a real escalation path, and there's a real person accountable for getting things fixed.
If you want OptConnect to own it, we own it! Our team handles everything: hardware, carrier management, data plan optimization, and around-the-clock monitoring of your entire fleet. We find connectivity issues before you do and resolve them before they impact your operations.
Is Fully Managed Right for You?
You're a good fit if you're deploying devices at scale, you don't want connectivity overhead, and uptime is non-negotiable.
What's included:
24/7 proactive monitoring by our network operations team
Full fleet visibility and management through the Summit platform
Proactive issue detection with hands-on resolution
Single point of accountability for hardware, connectivity, & support
Ongoing data plan management to help avoid surprise overages
Explore Fully ManagedNeed your team to be in control? No problem. OptConnect gives you carrier-grade infrastructure, flexible data plans, and direct access to our global network. You manage your SIM cards and device connectivity through the Lattigo platform, on your terms. OptConnect helps whenever you need backup.
Is Semi Managed Right for You?
You're a good fit if your team has internal connectivity expertise and just needs the right infrastructure without full outsourcing.
What's Included:
Access to OptConnect's multi-carrier network and global coverage
Self-service SIM and connectivity management via Lattigo
Flexible data plan options including pooled and pay per use
Hardware sourcing, staging, and kitting support
OptConnect's expert support when you need it
Explore Semi ManagedOptConnect works with companies across a wide range of industries, but the common thread is this: connected devices have to stay online because the business depends on it.
We manage connectivity for just about any IoT use case, including for teams that run:
No matter if your team wants full service or a hands-off approach, OptConnect has the right configuration for you.
Most organizations start by piecing together connectivity from wherever they can get it: a direct carrier, a SIM reseller, a discount aggregator. It looks cheaper upfront. However, it usually isn’t.
Here’s the reality:
OptConnect is not a carrier. It’s not a reseller, either. Instead, it’s a managed connectivity partner, which means it’s accountable for the outcome and not just the transaction.
Relies on OptConnect to keep their unattended micro market locations connected and processing transactions 24/7. At that scale, a connectivity problem is a revenue problem.
Meet 365 Retail MarketsDeploys self-service kiosks in busy public environments where uptime is expected and outages are visible. OptConnect manages the connectivity so their team doesn't have to.
Meet KIOSKDelivers digital content to elevator screens across major North American office buildings. Those screens need a connection that never blinks. OptConnect provides it.
Meet CaptivateEvery OptConnect customer gets a multi-carrier network (Verizon, AT&T, T-Mobile, plus international partners), pre-provisioned hardware, a secure private network connection, and a single point of accountability under one contract and one bill. Fully managed customers add 24/7 monitoring through the Summit platform. Semi-managed customers get self-service SIM management through Lattigo, with the OptConnect team available when backup is needed.
With fully managed connectivity, OptConnect handles everything: hardware, 24/7 monitoring, carrier management, data plan optimization, and support. Your team has zero connectivity overhead. With semi-managed connectivity, you manage your own SIM cards and device connectivity through OptConnect's Lattigo platform, with OptConnect's carrier network and support team available when you need help. The right choice depends on how much control and internal involvement your team wants.
OptConnect provides access to Verizon, AT&T, and T-Mobile in the US, plus an extensive global carrier network that includes Vodafone, KPN, Rogers, Bell, Telus, Orange, Claro, Movistar, and many more. Devices automatically connect to the strongest available signal.
OptConnect works with businesses in automated retail, financial services, security and surveillance, medical devices, energy (including EV charging and solar), industrial applications, fleet management, digital signage, and more. If your business depends on connected devices staying online, OptConnect likely serves your industry.
Both. OptConnect builds its own cellular hardware, including the neo2, mylo2, and max aware, and also sources and stages third-party routers from manufacturers like Ericsson, Teltonika, and InHand. All hardware ships pre-provisioned and pre-tested.
OptConnect launched in 2009 and has been delivering managed cellular connectivity for over 15 years. Today we manage more than 1.4 million lines for 12,000+ customers, supported by 200+ dedicated employees around the world.
Yes. OptConnect connections run on a secure, private network rather than the public internet. OptConnect protects device data, isolates devices from public network threats, and supports standard compliance requirements.
© 2024 OptConnect.com All Rights Reserved.
Our Solution Architects offer a free no obligation consultation
To ensure a perfect solution, share a few more details:
Call us: 877-678-3343 x 2