OptConnect Management, LLC., announced a strategic partnership with EMSAR, LLC. The new partnership allows EMSAR the ability to offer OptConnect’s managed connectivity services that enables companies to leverage EMSAR’s nationwide field services for first and second line maintenance while also selling, maintaining and supporting their connectivity.
EMSAR is a customer centric service organization that specializes in the entire lifecycle of professional field service support for global leaders in the healthcare & life science, security and self-service kiosk industries. EMSAR assists its clients in designing comprehensive field service programs, installing equipment, preventative maintenance programs, repair services, including managing regulated field change orders, and overseeing final decommissioning of sensitive equipment.
“This new partnership enables EMSAR to continue providing our customer this new service and provide a true turnkey solution in our different vertical” said Luc Vallieres at EMSAR. “Not only can we now service the equipment onsite but with OptConnect cutting edge platform we can help our customer remotely and provide them with quicker resolution times.”
The addition of OptConnect products to the EMSAR portfolio enables customers to get to market faster and maintain uptime. Organizations can now use EMSAR for multiple services beyond equipment installation or preventative maintenance. EMSAR has a full range of capabilities that now include selling, installing and supporting OptConnect’s cellular equipment.
“The EMSAR partnership has tremendous bi-lateral value for our organizations,” said Matt Warner, Director of Channel Management at OptConnect. “Not only can companies use EMSAR services for installing and maintaining their equipment, but they now have the ability to utilize EMSAR’s cellular program leveraging OptConnect’s connectivity services. EMSAR’s customer can have the confidence that their services are completely covered. Additionally, OptConnect can recommend utilizing EMSAR to our customer base for any field service’s needs.”
For more information about OptConnect, please visit https://optconnect.com. For more information on EMSAR, please visit www.emsar.com.
About EMSAR
EMSAR, founded in 1998, is a passionate, professional and customer centric service organization that specializes in the entire life-cycle of professional field service support for global leaders in the healthcare & life science, security and self-service kiosk industries. EMSAR assists its clients in designing comprehensive field service programs, installing equipment, preventative maintenance programs, repair services, including managing regulated field change orders, and overseeing final decommissioning of sensitive equipment. For more information please visit www.emsar.com or contact us at sales@emsar.com.
About OptConnect
Established in 2009, OptConnect has rapidly emerged as a premier provider of IoT connectivity solutions, serving diverse sectors including ATMs, vending machines, smart safes, digital signage, security assets and irrigation systems. With the strategic acquisition of Premier Wireless Solutions (PWS) in 2021 and the recent add-on addition of M2MDataGlobal in 2024, OptConnect has solidified its global presence and commitment to delivering cutting-edge wireless connectivity solutions. Our mission remains focused on helping customers design, deploy, and manage their IoT initiatives.
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Media Contact
Gateway Group
Christina Lockwood, Ryan Deloney
(949) 574-3860
optconnect@gateway-grp.com
