Hardware and Connectivity Addendum to OptConnect Agreement​

This Hardware and Connectivity Addendum (this “Addendum”) outlines additional terms and conditions applicable to transactions between OptConnect Management, LLC, and its subsidiaries, including Premier Wireless Solutions, LLC, dba OptConnect-PWS (collectively “OptConnect’”), and OptConnect’s customer   (the “Customer”), who has accepted a proposal from OptConnect (the “Proposal”).  This Addendum is effective on the date of Customer’s acceptance of the Proposal (the “Effective Date”), and augments the terms and conditions of that certain OptConnect Agreement located at https://optconnect/optconnectagreement (the “OptConnect Agreement”), as the same may be updated from time to time for all of OptConnect’s customers.  Through this Addendum, Customer elects to purchase certain wireless routers, modems, SIM cards and other equipment and hardware manufactured by OptConnect or by a third party (the “Hardware”) and the wireless data and messaging services that support such Hardware (the “Connectivity”).  To assist Customer in the management of the Hardware and Connectivity, OptConnect will provide Customer access to OptConnect’s cloud-based online SIM management portal (the “Platform,” and with the Connectivity, the “Services”).  Capitalized terms not otherwise defined herein shall have the meaning set forth in the OptConnect Agreement.

NOW, THEREFORE, in consideration of the mutual covenants and promises set forth herein, the parties agree as follows:

1. Nature of Relationship. This Addendum addresses alternative product purchase relationships, but in each instance OptConnect is the supplier to Customer of Hardware that it either manufacturers or offers for sale from manufacturing partners. This Hardware is offered with the Connectivity which OptConnect sources from one or more cellular network provider (“Network Providers”).  Customer’s purchase of the Hardware and subscription to the Connectivity will fall within one of the following two scenarios, as selected in the Proposal (a) For Customer Use —  Customer desires to purchase certain Hardware and Connectivity for use in managing Customer’s own wireless solutions (the “Customer Equipment”); or (b) For Resale —  Customer desires to purchase certain Hardware and Connectivity for resale to end-user customers or to incorporate them into Customer’s product offering for subsequent resale to Customer’s end users (“Reseller”).  The specific type and quantities of Hardware and Connectivity to be purchased by the Customer shall be identified in the Proposal and/or in one or more customer orders executed during the term of this Addendum, which specific order terms will be referred to herein as the “Customer Orders.”  If the Customer is a Reseller of the Hardware and Connectivity, certain additional terms and conditions of that Reseller relationship shall apply as set forth at https://optconnect.com/reseller.
2. Term. This Addendum shall commence on the Effective Date and continue for the period set forth in the Proposal, and will extend automatically for one-year annual renewal terms unless either party provides written notice of non-renewal at least 30 days prior to the end of the initial term or any renewal term (the “Term”). Additionally, if any term established in  a Customer Order extends beyond the Term of this Addendum, this Addendum shall remain in force through the remaining term of such Customer Order.  In addition to the termination rights set forth in the OptConnect Agreement, Customer may elect to terminate the OptConnect Agreement and/or a Customer Order at any time with 90 days’ notice upon payment of the termination fees set forth herein. 
3. Purchase of Hardware. During the Term, Customer agrees to purchase the make and model of Hardware and in such quantities as set forth in the Proposal or in one or more future Customer Orders. In addition to just the Hardware in its packaged form, Customer may also elect certain pre-delivery operational services, which might include configuring, testing, and/or kitting the Hardware.
4. Purchase of Connectivity. In conjunction with the purchase of Hardware, Customer agrees to purchase, and OptConnect agrees to provide, the Connectivity, including the number of subscribed data service lines (the “Lines of Service”), as set forth in more detail in the Proposal or in one or more future Customer Orders through a Network Provider agreed-to by the parties. Customer acknowledges that the Hardware purchased hereunder is configured to be compatible and authorized to be used in connection with the Connectivity provided by a Network Provider through OptConnect.
5. Pricing. The price payable by Customer to OptConnect for the Hardware and Services is set forth in the Proposal or in one or more Customer Orders. The monthly Connectivity fee is based on data expected to be used across all of the devices covered by the Customer Orders that are on the same data plan pooled together.  If Customer’s pooled data usage exceeds the plan amount in any monthly billing period, OptConnect will charge Customer an additional excess usage fee as set forth in the Proposal or the Customer Order.  Upon the occurrence of excess data usage, Customer may elect to move to a higher data plan the following month.
6. Fees Payable Upon Customer Early Termination. Upon termination by Customer of the OptConnect Agreement or a Customer Order for Hardware and Connectivity prior to the end of the Term, Customer agrees to promptly pay OptConnect, if applicable: (i) in full for all monthly fees due under the remaining term of the Line of Service for the Connectivity; and (ii) a “deactivation fee” equal to $25 for each Line of Service that is deactivated prior to the end of the term for the Line of Service in the Customer Order. The foregoing payment obligations of Customer shall survive the termination of the OptConnect Agreement or the applicable Customer Order. Upon termination of a Customer Order that includes prepaid Connectivity, there will be no right to a refund of those fees.
7. Limitation of Liability. OPTCONNECT IS NOT RESPONSIBLE FOR AND SHALL NOT HAVE ANY LIABILITY TO CUSTOMER FOR (A) LIBEL, SLANDER, DEFAMATION OR THE INFRINGEMENT OF COPYRIGHT ARISING FROM MATERIAL OR MESSAGES TRANSMITTED OVER THE TELECOMMUNICATIONS NETWORK OF OPTCONNECT OR RECORDED ON THE EQUIPMENT OF OPTCONNECT; (B) DAMAGES ARISING OUT OF CUSTOMER’S UNAUTHORIZED ACT, DEFAULT, NEGLECT OR OMISSION IN THE USE OR OPERATION OF EQUIPMENT ACTIVATED ON THE TELECOMMUNICATIONS NETWORKS OF OPTCONNECT; (C) DAMAGES ARISING OUT OF THE TRANSMISSION OF MATERIAL OR MESSAGES OVER THE TELECOMMUNICATIONS NETWORKS UNDER OPTCONNECT ON CUSTOMER’S BEHALF, WHICH IS IN ANY WAY UNLAWFUL; OR (D) ANY ACT, OMISSION OR NEGLIGENCE OF OTHER COMPANIES OR TELECOMMUNICATIONS SYSTEMS IN RELATION TO THE PROVISION OF THE SERVICES, WHEN THE FACILITIES OF SUCH OTHER COMPANIES OR TELECOMMUNICATIONS SYSTEMS ARE USED IN ESTABLISHING CONNECTIONS TO OR FROM FACILITIES AND EQUIPMENT CONTROLLED BY CUSTOMER. OPTCONNECT SHALL NOT BE LIABLE TO CUSTOMER FOR ANY LOSS OF PROFITS OR BUSINESS OPPORTUNITIES, LOSS OF DATA OR INFORMATION, OR FOR ANY PUNITIVE, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THE PROVISION, USE OR FAILURE OF THE HARDWARE OR SERVICES, OR ANY CUSTOMER EQUIPMENT OR OTHER DEVICES USED WITH THE SERVICES, OR OTHERWISE IN CONNECTION WITH THIS ADDENDUM, ANY CUSTOMER ORDER, THE OPTCONNECT AGREEMENT OR THE TRANSACTION CONTEMPLATED THEREBY, WHETHER CLAIMED IN CONTRACT, TORT OR OTHERWISE, AND EVEN IF OPTCONNECT COULD REASONABLY FORESEE OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8. Product Information. Product information, including information related to Hardware’s specifications, export/import control classifications, uses or conformance with legal or other requirements, may be obtained by OptConnect from its suppliers or other sources. Such information is provided by OptConnect on an “as is” basis. OptConnect makes no representation as to the accuracy or completeness of the product information, and DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND LIABILITIES UNDER ANY THEORY WITH RESPECT TO THE PRODUCT INFORMATION, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. OptConnect recommends Customer validate any product information before using or acting on such information. All product information is subject to change without notice. OptConnect is not responsible for typographical or other errors or omissions in product information.
9. Use of the Platform. In support of the Hardware acquired by Customer hereunder, OptConnect grants Customer or its users the right during the Term to access the Platform applicable to the Hardware acquired by Customer. The Platform is provided on an “as is” and “as available” basis. The use of the Platform by Customer or its users is at their respective sole risk. Customer is responsible for maintaining the confidentiality of all login credentials (usernames and passwords) used to access Customer’s account through the Platform and for all uses of the Platform, by anyone using those login credentials where applicable. OptConnect may, in its sole discretion, alter, limit or modify any part of the Platform at any time. In the event of a material change in the existing features/functionality of the Platform, OptConnect will provide Customer 90 days advanced notice before such change. 
10. Test Ready Feature. With respect to the Connectivity, OptConnect will waive the monthly recurring charge for all lines activated with the feature Test Ready Feature (TRF/TRM/TRS) until the earliest of: (i) the device usage hits the wireless carrier data allowance trigger for Test Ready; (ii) the device uses the allowed number of text messages (SMS) within the Test Ready term; or 3) the applicable Date of Service Trigger for the Rest Ready Feature is reached. The day during which a device changes state from the Test Ready Feature to an activated state is when the applicable Line Term will begin for that device. The Test Ready Feature Guidelines of the following Network Providers in effect as of the Effective Date are set forth in the chart below. These Guidelines are subject to changes by the applicable Network Provider.

Test Ready Feature per Carrier Guidelines