BCC Payments is an innovative leader in vending payments and credit card processing, known best for their product, The Laundry Boss™. Built by laundry owners for laundry owners, The Laundry Boss is a uniquely innovative system leveraging cloud technology to simplify business operations while improving efficiency and reducing costs.
Serving multiple locations all over the country, BCC Payments needed a cellular backup option for their harder-to-reach locations, including RV resorts and several apartment complexes. That’s when BCC Payments partnered with OptConnect to back up all their locations.
BCC Payments was founded by Charlie Pasquale, a Philadelphia-area businessman with years of experience in owning and managing laundromats and a leader in the laundry industry. Charlie built the company by partnering with inventive technologists who were able to bring his vision to life. Today these professionals are, together, BCC Payments, the creators of The Laundry Boss™.
Hardware is also free with The Laundry Boss™ system. Instead of thousands of dollars in upfront costs, the customer simply pays a monthly fee per machine for the payment processing and ultimately controls the service that The Laundry Boss™ provides. In turn, actual costs over time are greatly reduced by more than half, almost two-thirds in most cases.
With more and more laundry businesses going coinless, laundry operators have begun looking for more accountability in their payment systems. With BCC Payments, and specifically The Laundry Boss™, operators’ facilities can remain coin operated but can also take credit cards. This system also comes with in-depth reporting and analytics, providing operators the opportunity to track customer loyalty programs, upsell opportunities, wash trends, and more.
With so many locations, including rural, BCC Payments wanted to ensure cellular backup for each and every location in case of issues with local Wi-Fi. Looking for reliable backup routers, BCC Payments partnered with OptConnect for a robust solution.
After partnering with OptConnect, BCC Payments began using the OptConnect neo for backup at all of their locations. The neo is a compact, powerful 4G LTE Category 3 router that is ideal for markets like kiosks, digital signage, Point of Sale, ATMs, and more. The neo has a single ethernet port and comes with a rugged aircraft aluminum case, full router capabilities, Verizon and AT&T options, and more. Additionally, the neo is kitted with modular antennas and flexible mounting options to deliver speed and wide coverage.
After a new release from OptConnect, BCC Payments now uses the OptConnect mylo, a dual-carrier, special class LTE 4G CAT M1 router. The mylo is specifically designed for ATM, POS, and sensor applications using the latest cellular technology that offers superior connectivity, better congestion performance, multi-carrier redundancy, magnetic feet for easy installation, and complete bundling with OptConnect’s fully managed services.
Moving forward, BCC Payments is focused on becoming a one-stop-shop for laundry businesses. “We want to be able to include an OptConnect device for backup with every laundry solution we sell,” said Wagner Lopez, Sales Manager at BCC Payments. “We are constantly growing and we want to be able to continue the reliability that we are providing now for our customers.”
Brian Gill, Sr. National Sales Manager at OptConnect, says that BCC Payments has a game-changing product. “Our goal with BCC Payments was to bring reliable and secure connectivity services so the end use customer could do their laundry without unforeseen interruption or delays. As our business relationship rapidly grew in total deployments over the initial 18 months of working together, it became evident that they would be an ideal fit for our OptConnect Partner Program which was put in place to allow for a shared approach and marketing strategy to address the growing and ever-changing M2M connectivity needs in the laundry market.”
“I definitely recommend OptConnect because they’re reliable, tech-savvy, and very knowledgeable. It’s nice to feel like we’re all on the same page when it comes to our business and our connectivity.”
As the premier wireless data provider for the commercial laundry space, OptConnect has the hardware, the network connections, the software, and the monitoring and support to make your commercial laundry deployment simple and secure.
Our managed, end-to-end service allows commercial laundry operators to add OptConnect to laundry machines without introducing a complicated, time consuming new step in the process.