Parlevel offers a robust set of management and sales tools for the food and beverage industry. Launched in 2013, Parlevel has become the backbone of hundreds of businesses around the world helping them spend less, sell more, and optimize their operations.
An integral part of their operations is providing their customers with seamless connectivity powered by OptConnect.
Present in 20 countries and counting, Parlevel helps vending, micro market, and other service providers manage thousands of locations every day. Their software applications connect to a wide range of hardware solutions, providing customers of all sizes the benefits of easy-to-use, powerful technology tools.
“When starting Parlevel, we wanted to assist vending operators with operational information they can utilize everyday,” said Alan Munson, Chief Commercial Officer at Parlevel. “We feel that we’ve been able to bring a human touch to the technology side of things, trying to understand what our customers need and putting those pieces in place to make their lives easier.”
Micro markets were launched in 2011 and are expected to grow to more than 35,000 units by 2020, according to the National Automated Merchandise Association. With many customers insisting on using their existing location’s Internet, Parlevel wanted a better way to provide them with more reliable connectivity.
“We knew that connectivity can be spotty when customers use their location’s internet so when we began to get into the micro market space we wanted to find provider that could give us the best connectivity possible for our customers,” said Munson
Parlevel was referred to OptConnect through an industry expert. Munson then went through his existing customers already using OptConnect and got feedback on the solution. “After speaking with customers, it was clear to me that OptConnect had their best foot forward when it came to connectivity,” said Munson. After hearing the positive feedback, Parlevel officially made the decision to partner with OptConnect to bring their customers connectivity they could count on.
“We love the reliability aspect of OptConnect. We know that connectivity plays a very important role when it comes to the efficiency of any kiosk and OptConnect makes sure our customers always get the connectivity they need, said Munson.”
“Every moment that a kiosk is down is a moment that your customer is losing efficiency and profit. We recommend OptConnect because they provide reliable connectivity so that our customers can operate at maximum efficiency without worrying about downtime.”
OptConnect provides wireless network connectivity for Micro Market systems of any size. OptConnect’s plug and play ability, reduced downtime, and cost savings all work together to bring you the best connectivity possible.
The ease of deployment simplifies the whole process by bringing customers easy to use, powerful technology.