Features Illustration

Best Thing About Our Features, They're All-Inclusive

Our fully managed solution includes an entire bundle of industry-leading services, support, and features. In addition to ultra-reliable connectivity, every OptConnect device includes the full suite of management tools, support, security, and monitoring that takes the guesswork, frustration, and stress out of connectivity. Learn more about each of our innovative features included with each of our devices below.

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All Features

24/7/365 Customer Care Center

24/7/365 Customer Care Center

We believe in making communication simpler, faster, and easier. We understand that sometimes help is needed outside of the standard work hours so we stay open to support our customers 24 hours a day, 7 days a week, 365 days a year. Each member of our award-winning Customer Care team holds the experience, tools, and knowledge to help you with:

  • Network routing questions
  • Connectivity issues
  • Carrier recommendations
  • Signal strength questions
  • Troubleshooting wireless connections
  • OptConnect installation and best practices
  • Programming/Setup of hardware using an OptConnect
  • Device connection history
  • And so much more