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Simplifying IoT with ConnectIQ™

Think it only takes hardware and a data plan to connect your IoT devices? In reality, there are a lot of hidden factors that can make or break the entire process. That’s why we invented ConnectIQ, an AI-enabled technology stack that simplifies your IoT journey.

Watch the Full ConnectIQ Breakdown

What Is ConnectIQ?

Our Proprietary Platform

Backed by 300+ years of collective engineering experience, ConnectIQ simplifies, unifies, and automates every aspect of fully managed connectivity via the:

- Summit platform
- Lattigo platform
- HeadsUp system
- Midway integration
- Playgen software
- B.E.A.S.T. workspace
- Connect ERP
- Firmware intelligence
- Carrier APIs

Our Proprietary Platform
Summit Lattigo HeadsUp Midway Playgen The B.E.A.S.T ConnectERP Firmware Carrier APIs

Summit

Summit is the monitoring and management platform for OptConnect fully managed cellular devices. By logging in to Summit, you can:

  • Troubleshoot connectivity issues
  • Monitor performance
  • Track data usage
  • Control user permissions
  • Pinpoint devices by location
  • View connected clients
  • Set up unique identifiers for each device

Lattigo

Lattigo is a global network connectivity platform for all semi-managed cellular devices, from Ericsson to Teltonika and beyond. Use Lattigo to:

  • Manage SIMs

  • Monitor usage

  • Customize / control data plans

  • Scale operations (no dealing with each carrier one on one)

  • Integrate carrier APIs in one place

  • Secure network deployments

  • Track global coverage

HeadsUp

HeadsUp is a network connectivity and uptime system used 24 x 7 by the OptConnect Customer Care Team to:

  • Monitor carriers and hardware in real time
  • Gain visibility into all OptConnect devices
  • Alert the Critical Care Team to potential issues
  • Allow for rapid troubleshooting and issue resolution

Midway

True to its name, Midway is a software module / microservice that bridges the gap between carrier partners and OptConnect. The Midway system:

  • Performs automated SIM provisioning
  • Informs operations when manual provisioning is needed
  • Extracts real-time data from carrier platforms
  • Facilitates rapid deployment at scale
  • Simplifies device deployment and management

Playgen

 Playgen ( a software module / microservice developed by OptConnect and hosted by Amazon Web Services) simplifies IoT device configuration and activation. It easily: 

  • Creates unique device profiles via Connect ERP

  • Configures devices exactly to customer requirements

  • Eliminates clunky, error-prone manual setup

  • Simplifies firmware installation and updates

  • Safeguards device security

  • Makes processes fast, repeatable, and error free

The B.E.A.S.T

OptConnect has a name for scalability: a workspace that is Built for Extreme Automation, Staging, and Testing — aka The B.E.A.S.T. It's a place for fast, high-volume device staging and testing that:

  • Allows us to deploy hundreds of devices daily
  • Simplifies SIM card attachments
  • Helps our team test carrier connections
  • Makes pre-deployment processes fast and accurate
  • Leads to fast, successful order fulfillment

ConnectERP

While most businesses have an electronic records platform, or ERP — it's hard to imagine a more powerful system than ConnectERP, which:

  • Coordinates and safeguards contracts and customer data
  • Simplifies billing and payment
  • Securely stores serial numbers and SIM profiles
  • Manages data plan information
  • Organizes warranty provisioning
  • Provides a single source of truth

Firmware

All OptConnect devices receive automatic firmware installation and updates as part of our fully managed solution. This on-device intelligence provides:

  • Automated troubleshooting
  • Self healing of your device
  • Carrier switching
  • Remote control access
  • Real-time performance tracking
  • Enhanced security
  • Integration with management platforms

Carrier APIs

Our network of 10 carrier APIs communicates with other 'spokes of the wheel' in our ConnectIQ platform (e.g., Connect ERP, Midway, Lattigo) to:

  • Better manage your SIM lifecycles
  • Expand across multiple carriers, countries, and continents
  • Make your connectivity as seamless and reliable as possible
I highly recommend OptConnect for its reliability, ease of use, and consistent performance. In a complex world, OptConnect is rock solid and delivers every time.
Head of Global CS at an energy monitoring enterprise with 7,000+ partners

Cut the Complexity

With ConnectIQ, our team can simplify IoT and do the heavy lifting — helping you focus on what matters most: your business. See how today.

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