At OptConnect, simplifying cellular connectivity is what we do. We also meet your functional, technical, and operational needs at the lowest total cost.
In one easy, turnkey solution, you get pre-configured, optimized, and actively monitored hardware; local or global connectivity, built-in security, and a whole host of extra benefits you can’t find anywhere else.
Cellular connectivity requires a lot more than just a piece of hardware and a data plan — and most businesses overestimate their ability to handle all aspects of design, deployment, and device management. At OptConnect, we take care of it all so you can do more important things.
Sometimes the unpredictable happens and you need immediate answers. Where budget providers offer minimal or no tech support, OptConnect provides award-winning support via email, online chat and phone. No long delays, just answers. We’ll respond to your call within 60 seconds or less for U.S. customers – 24 hours a day, 7 days a week, 365 days of the year.
Most businesses can’t devote all their energy to monitoring their IoT devices. That’s why OptConnect performs large-scale device monitoring to ensure continued performance and uptime. Rely on our team to track online and offline status, network status, signal strength and quality, network latency and integrity, data usage, and other metrics in real time.
Cellular networks aren’t perfect—and outages or performance issues can impact uptime if you’re not watching. Our systems monitor carrier health around the clock, identifying issues before they impact you. When there is a problem, we step in fast to reroute, escalate, or resolve problems. Bottom line? your equipment stays online.
You need devices when you need them—without delays or issues. OptConnect handles procurement, inventory management, staging, kitting, and shipping with precision. Whether it’s drop-shipping to a job site or managing global fulfillment from our regional hubs, we keep your deployments on track.
Depending on the location of your equipment, you may worry about connecting to an unsecured network. But no more. Every OptConnect device connects to a private IP network to keep your devices secure – with the option of assigning a static IP address where needed. As part of your fully managed plan, you’ll also enjoy complete device-level protection for added peace of mind.
Whether you’re connecting high-bandwidth kiosks or low-usage sensors, one-size-fits-all data plans can create risk and waste money. Our OptConnect team will do a deep dive and match data plans to your application, usage patterns, and carrier preferences—optimizing cost and ensuring uninterrupted service today, tomorrow, and beyond.
Unexpected spikes in usage can be costly. To protect your bottom line, the OptConnect Summit platform tracks real-time data consumption and sends alerts before you hit your limits — so you can take action before getting hit with a surprise bill. What’s more, OptConnect pooled plans give you breathing room to help avoid runaway overage charges.
Wouldn’t it be great if network outages didn’t mean downtime for your devices? At OptConnect, our dual-carrier solutions automatically switch to a backup carrier when the primary network fails; no need for intervention or manual SIM swaps. It’s seamless, secure, and keeps your critical applications running, even in the face of local outages.
If your OptConnect device loses communication, it will complete a series of checks to heal itself and restore the connection. Your device also performs regular diagnostics to check for vulnerabilities. This means greater uptime for your equipment, fewer truck rolls, and seamless operations.
Monitor your connected equipment from anywhere with the Summit portal, a single source of truth for real-time check-ins, firmware updates, and other management functionality, including API support. With remote access from your desktop or mobile device, Summit helps you increase uptime and reduce costly truck rolls.
Things break—but your business doesn’t have to. Our comprehensive warranty ensures that failed hardware gets replaced quickly. We keep spare inventory on hand, so your team isn’t stuck waiting. OpEx Customers enjoy lifetime warranty with free overnight replacements.
For every business, time is money. That’s why OptConnect stages, tests, and preloads every device with your settings before shipping. No need for onsite IT expertise. Just power up your OptConnect device for real plug-and-play connectivity right out of the box. Fast and simple!
Deploying connected devices internationally is complex—but not with OptConnect. Our global carrier relationships, regional fulfillment hubs, and multilingual support make international IoT deployment simple and scalable. We handle the complexity, so you don’t have to.
Your business runs on systems—and we make sure our platform plays nicely with all of them. OptConnect’s robust API enables real-time data exchange, automates workflows, and eliminates manual processes.
Not every business wants to buy thousands of devices up front. That’s why we offer flexible OpEx options with lifetime warranty included. Prefer to purchase? We’ve got that too. And no matter your model, we consolidate everything — hardware, data, support — into a single monthly bill. No more need to manage invoices from multiple vendors and systems. One bill, one trusted partner.
Choosing the right hardware, data plan, and deployment strategy doesn’t have to be overwhelming. Our team of IoT experts helps to design your connectivity stack, select the right devices, and configure everything so you can scale. No complexity—just turnkey success.
Managing cellular connectivity yourself is more complex and expensive than you think, especially if you have to configure, update, monitor, support and troubleshoot a large IoT portfolio. Let OptConnect lighten the load and lower your total cost.