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How OptConnect Works

Most cellular IoT companies just sell hardware — but OptConnect delivers a global, end-to-end, AI-powered solution that leaves nothing to chance. Whether you need a white-glove solution or prefer to manage some elements yourself, OptConnect has you covered.

Our 3-Step Approach to Reliable Connectivity

OptConnect uses a three step approach to connectivity: design, deploy, and manage.

Cellular IoT: The Big Picture

What is your current experience with IoT connectivity? No matter your situation, our experts can help you navigate it. Start by exploring some key factors:

How OC Works – Consider These Factors
Pre-Launch Testing Remote Monitoring Plan Troubleshooting Ability Engineering Expertise Desired Carrier Relationships SIM Provisioning

Pre-Launch Testing

Do you have the team and expertise to handle the testing of your connectivity pre-launch?

Remote Monitoring Plan

Who will monitor and track all your devices (including uptime and reliability)? In how many monitoring systems or tools?

Troubleshooting Ability

Do you have the time, expertise, and manpower, to handle troubleshooting when your connectivity goes down?

Engineering Expertise

Do you have a team of engineers to ensure your devices are configured to your specific equipments needs?

Desired Carrier Relationships

How will you handle vendor management? How will you assign specific carriers to specific devices?

SIM Provisioning

How will you ensure correct SIM provisioning?

OptConnect offers two connectivity models. Which is right for you?

Our most hands-off approach. Your device arrives ready to connect, with 24/7 monitoring, remote management, an industry-leading device management dashboard, automatic troubleshooting and failover, and additional benefits not offered by most vendors. See our Fully Managed Page for details. 

Plug-and-Play Hardware

Works right out of the box! Just plug it in for an instant network connection.

Turnkey Management

OptConnect monitors and manages your devices so you don’t have to.

24/7 Support

Talk to a real person whenever issues arise. 24 x 7 x 365. 

You take the lead on certain elements while OptConnect helps you choose hardware and/or connectivity, plus any optional management tools you need. See our Semi-Managed Page for details.

Hardware + Connectivity

For those who need reliable hardware and network access but have all the resources and expertise to manage their own solution.

Hardware Only

Ideal for those needing a trusted partner who can help identify the right modem, router, embedded solution, or accessories from a single source. 

Connectivity Only

Perfect for those who have existing hardware but need help sourcing SIM cards or eSIMs and customizing a cellular data plan, either global or domestic.

Why OptConnect?

10000 +
Active Customers
2009
OptConnect Founded
98 %
Customer Retention
Best customer experience in the industry
Leading features and benefits not available anywhere else
Lowest total cost of connectivity
Reduce downtime with proactive monitoring
Fast, reliable, scalable deployments with future-proof solution

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Ai-driven insights and monitoring
Minimized IT burden with OptConnect handling the complexities
Customized solutions that fit your business needs
Multi-channel support from connectivity experts, 24/7
OptConnect global Headquarters and regional office spaces.

OptConnect Headquarters |  Salt Lake City, Utah

Europe Headquarters  |  Leiden, Netherlands

LATM Headquarters |  Santiago, Chile

Regional Office  |  Veracruz, Mexico

Regional Office  |  Mendoza, Argentina

Regional Office |  Lima, Peru

Regional Office  |  Guayaquil, Ecuador

Regional Office  |  Dublin, Ireland

Regional Office  |  London, United Kingdom

Regional Office  |  Dusseldorf, Germany

Explore our Locations

Let’s Build Your Perfect Connectivity Solution

Ready to simplify cellular IoT for your business? Now’s the perfect time to get started.