OptConnect, a longtime leader in managed wireless services, today announced Kevin Dalton, Chief Experience Officer at OptConnect, has been recognized as CXO of the Year by Utah Business Magazine. The CXO of the Year Awards recognize members of the C-suite who are changing the way companies do business for the better.
Kevin started with OptConnect in November of 2017 as Director of Marketing. He was tasked with building OptConnect’s marketing strategy as the company grew into many new markets. In the four years he has been with OptConnect, Kevin has climbed the ranks and was appointed CXO in September of 2020. In his current role he is responsible for supporting the sales team in growing the business while also shaping and improving the customer experience. Kevin manages all of of OptConnect’s customer facing teams (outside of the sales team), which include the marketing team, customer care team, and operations team.
“Kevin’s approach to leadership is all about bringing humanity into everything he does,” said Chris Baird, CEO of OptConnect. “He understands how people think and view the world and is in turn able to pay attention to how things are going to be perceived which is extremely helpful in thinking about the customer experience. As a member of the C-Suite, Kevin brings in a lot of experience from small business to enterprise level companies. He is passionate about his role and has confidence in our employees whom he inspires and motivates.”
In Kevin’s role, he has a hand in driving and enhancing the customer experience across all key functions of the business. Ultimately, Kevin makes sure that OptConnect is uniform and well positioned on all fronts and puts the customer experience first in every decision we make. Kevin’s influence was also recognized in October of 2019 by OptConnect’s Private Equity Firm, Graham Partners, who honored him with the Employee Impact Award. This award recognizes the top two employees who made the biggest impact across all of their 14 portfolio companies and thousands of employees.
“As team leaders, C-suite executives make the hard decisions that impact daily operations as well as the long-term vision of their companies,” said Mekenna Malan, Assistant Editor at Utah Business Magazine. “Developing the strategies behind company success in an ever-changing world is no small task, but these distinguished individuals are forging ahead with veracity and tact.”
Details about the CXO of the Year Awards and the list of winners are available at https://www.utahbusiness.com/2022-cxo-of-the-year/.
For more information about OptConnect, please visit https://optconnect.com.
About Utah Business
Utah Business magazine is Utah’s only statewide business publication. Olympus Publishers produces the monthly Utah Business magazine; an annual Book of Lists, comprehensive information and rankings about the state’s industries, from accounting firms to web designers; the annual Business Utah, the official publication of Utah’s Governor’s Office of Economic Development; and the quarterly Wasatch Digital iQ magazine, which connects Utah’s business and technology community and delivers a Daily iQ e-mail news service. For more information, please visit http://www.utahbusiness.com.
About OptConnect
Established in 2009, OptConnect has rapidly emerged as a premier provider of IoT connectivity solutions, serving diverse sectors including ATMs, vending machines, smart safes, digital signage, security assets and irrigation systems. With the strategic acquisition of Premier Wireless Solutions (PWS) in 2021 and the recent add-on addition of M2MDataGlobal in 2024, OptConnect has solidified its global presence and commitment to delivering cutting-edge wireless connectivity solutions. Our mission remains focused on helping customers design, deploy, and manage their IoT initiatives.
###
Media Contact
Gateway Group
Christina Lockwood, Ryan Deloney
(949) 574-3860
optconnect@gateway-grp.com
